Businessmen and investors can submit applications to exercise commercial business with the Governmental commercial services and Ministry new electronic services. It was initiated in 2006, to facilitate investors for the speed registration process through the directorate of investors services in the Ministry by self or with directorates.

Directorate Of Investors Services

The electronic system of ministry started the governmental commercial services that use information technology to limit approvals related to industrial, commercial and mining forms the government sides that participate in one station.

1st stage: Apply the service to the Ministry of Commerce and Industry or its branches.

2nd stage: Procedure for finalizing the offices.

3rd stage: Self service that is planned and implemented in 2009. All the approvals and applications are online, so investors procure services in any time and place.

Applications that are submitted in Muscat differ from other geographic regions and governorates. Here the applications that have been submitted in Muscat take a different direction as it is electronically shown to all directorates. It participates in the directorate of the investors services / the one station.

The one station is the part of the Ministry of Commerce & Industry that has employees from official governmental bodies and different ministries responsible for approvals and license issuance to establish the commercial business in Muscat.

Mechanism To Submit Applications

1. Investors can submit the electronic application to directorates or to the investors services.

• Book the applications of trade names.
• Commercial record issuance applications.
• Applications of commercial registration like sales registration, renewal, and increasing capital.
• Registration for the applications of trade marks.
• Commercial agencies registration applications.
• Commercial approvals applications like marketing offers and importing licenses.
• Applications of mining licenses.

2. New systems can reflect the simplified procedures by making use of economic activities from the international classification system, also cancelling the companies branches and corporations inside the Sultanate, where branches merge with head office under the executive order and the branches attributing the origin.

3. Notify the investor with the submitted application status through email or sms.

4. Speed and transparency to fulfil the formalities.

5. Reduce the usage of forms and paper.

6. Applications are submitted to the directorates or Ministry of Commerce, & Industry / related regional directorates/ lawyer’s offices/ finalizing procedures offices/ accountants.

Procedures

1. Application submission

Investors can apply for necessary commercial services to the next door’s directorate of investor’s services to the Ministry of Commerce & Industry in directorate or Ruwi/ related regional directorates/ lawyer’s offices/ finalizing procedures offices/ accountants.

2. Data Entry

Employees must input the data with computers by communicating with investors and light surveys of needed documents.

3. Issue approvals

• Applications that don’t require auditing, review, notifying the investors of needed fees through email or sms are directly approved.
• Some applications need auditing or approvals by participating in the office. After that the investors are notified through sms or email about the application status or if any fees required.