The easiest way to get all the government work done without stepping out is through a UAE PASS.

The Advertising

UAE PASS comprises a single digital signature that would access more than 5,000 government services in the UAE.

What documents are needed?

You only need your original Emirates ID.

Can I apply online?

For the registration process, you can apply online and then the verification process is done at a kiosk, where you visit for the final physical verification.

The process

The breakdown of the complete registration process:

• You have to download the UAE PASS application on your phone.
• Then scan your Emirates ID, verify the information needed and set up a pin. This PIN is very much important, and you are advised not to share it with others.
• Opt to visit the UAE PASS kiosk near you to complete the final verification process.
• Insertion of your Emirates ID at the self-service machine and following the instructions of the screen.
• Take a scan of your fingerprint.

After this you will be able to access all available UAE PASS features.

The locations of UAE PASS kiosks

Dubai

• The Smart Dubai Government, Dubai Design District, 1A, 7th-floor reception area.
• The Dubai Economic Department offices (Dubai Mall branch, Al Barsha Mall, Al Twar centre)
• The Directorate Of residency And Foreigners Affairs -Al Jafilia

Abu Dhabi

• The Abu Dhabi Cooperative Society, Main Entrance
• The Abu Dhabi Cooperative Society, Dana Plaza
  Main Entrance
• The Deerfields Mall,2nd Floor, beside Carrefour, ATM Area.

Sharjah

• The Tasheel centre Sharjah Samnan, Ground Floor near main reception
• The KM Trading Shopping Centre, Main Entrance
• The Nesto Al Wafa General Trading, Main Entrance
• The Awqaf, Sahara Centre, Ground Floor beside Al Ansari Exchange

Ajman

• The Ajman Department of Economic Development, For Ground Floor Customer Service on Bashr Trade License
• The Ajman Markets & Co-operative Society – Entrance, The Main Entrance near the ATM area
• The Ajman Markets & Co-operative Society – Food Court, In-Ground Floor, Food Court Area near Tech Link Shop

Ras Al Khaimah

• The Ras Al Khaimah Department of Economic Development, Ground Floor Bashr Counter
• The RAK Mall, Main Entrance
• The Al Aswaq RAK National Markets, Main Entrance, near Dubai Islamic Bank ATM
• The Federal Electric & Water Authority (FEWA), Main entrance, right side

Fujairah

• The Fujairah Dibba Municipality, Ground Floor Customer Service for Bashr Trade License
• The Century Mall, Main Entrance, ATM Area
• The LuLu Hypermarket, LuLu Mall, Main entrance
• The Choithrams, Main Entrance, Baggage Counter Area

Umm Al Quwain

• The Carrefour Market, Main Entrance, near the cash counter
• The Federal Electric & Water Authority (FEWA), Main Gate, ATM Booth
• The LuLu Center, Main Entrance

Al-Ain

• The Al Foah Mall, Lulu Hypermarket, Ground Floor, Main Entrance inside ATM Booth
• The LuLu Hypermarket, Main Entrance
• The LuLu Hypermarket, Main Entrance
• The Al Ain Municipality, Main Entrance, Reception Area

Will I complete the services during COVID-19 related restrictions?

Based on Smart Dubai, people can still visit the UAE PASS kiosks to complete their registration process. Moreover, people are advised to stay home as much as possible and step out only for essential services.

The authorities state every individual to follow the necessary precautions when stepping out, stressing the message of ‘Everyone is responsible’.

What services can I access now?

After downloading and registration, you can access over 5,000 different services that includes registering a business, paying your government bills, filing a complaint or sponsoring a visa.

The UAE PASS

United Arab Emirates government’s long-term strategies like UAE Vision 2021 and UAE Centennial 2071, makes the UAE among the best countries in the world by the Golden Jubilee of the Union on six basic pillars. One of the six pillars, or national priorities, are to provide a sustainable environment and infrastructure.

People can access more than 5,000 government services by using a single username and password.

The difference between Dubai, Smart Pass and UAE PASS

The Dubai is exclusive for Dubai government-related services. But for Abu Dhabi and other emirates, residents can register for a Smart Pass. The UAE’s move towards providing integrated smart government services leading to the unification of these services under UAE PASS, which provides access to a range of government-related services, regardless of the Emirate you are in.

The UAE PASS has the collaboration between Smart Dubai, Telecommunications Regulatory Authority (TRA) and Abu Dhabi Digital Authority and was launched in 2018.

The UAE residents and visitors can access government services and make regular payments such as home and mobile phone bills, which provides access to services like Dubai Now and for applying the residence visa or buying a property. This can be possible using the electronic signature.

The electronic signature

The UAE Pass provides users with an electronic signature, which is equivalent to you signing a document with a pen.

The electronic signatures are legally valid under UAE law. Whether you are securing a new contract or making a big purchase, like a car or property, if you are using the UAE government’s smart services, you could use your UAE Pass signature. This is the first time digital signature solutions are provided in the region.

Secure of my signature

The online services and UAE Pass signature are secured through several measures to provide a safe operating environment for users. The signatures are protected using the SHA-256 hashing algorithm.

The SHA-256

The SHA is- Standard Hashing Algorithm, was built by the National Security Agency (NSA) in the US. The SHA-256 is a ‘one-way cryptographic function’, which means that it cannot be decrypted back to the original text.

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