Grocery License in Dubai UAE: According to the 2015 conducted survey, there are presently 3,000+ grocery license given in Dubai. This number is only found to be increasing at a tremendous pace. The modern, well developed and sophisticated infrastructure that is present in Dubai combined with diverse nationalities does offer amazing opportunities to avail grocery license in Dubai. D.E.D has been trying to promote all essential business sectors to enhance investor confidence including competitiveness in these sectors.

The Dept. of Economic Development (D.E.D) in Dubai has managed to introduce new criteria and standards for companies trying to obtain grocery license in Dubai. The objective here is to help the stores to create a homogenous identity, as well as to increase their consistency both externally and internally to set higher international standards.

2016’s second half witnessed the implementation of the latest standards. Hence, until 2018’s second half, sufficient time had been given for obtaining grocery license in Dubai and to be in compliance with such high standards.

The D.E.D. after putting in lots of hard work has managed to launch new standards to improve quality of services rendered to the citizens of Dubai. This is more so in the retail sector, thus promoting the UAE as one of the favorite shopping destinations in the region and also internationally.

Grocery license in Dubai that involves new criteria comprises of diverse operational necessities, which is logo unification and business identity, color scheme, signage, storage area, interior (display units and fixtures), including fittings and lighting.

In Dubai, Grocery Store license operational requirements are to meet the terms set by the General Safety & Health Dept of Dubai Municipality. This is with respect to the store’s design, product display, storage, classification, training, smoking, health, forbidden pets and personal hygiene.

Grocery store license can be obtained by commercial firms with activities ranging on marketing goods and specific consumer products like fresh, canned and well preserved foodstuff, detergents and household utensils.

How can a grocery store be opened in Dubai?

This question is better answered in step by step process to establish a grocery store in Dubai. Click the button here, will direct you to the right place to gain knowledge to open a grocery store here!

Rules to follow to obtain Dubai based Grocery License

• Contract obligations entered into by the concerned parties are approved provided conditions associated with specifications, measurement, number and weight are met.
• Sale policy to be acknowledged by the consumer through appropriate declaration along with commodity replacement, reparation or return.
• The Department is to be aware of the presence of all bogus supplies or products being sold in local market.
• Advertisement sign boards not allowed to be displayed on the store’s front wall, until & unless there is obtained prescribed permit.
• Prior to changing of grocery license location in Dubai, there will be necessary prior approval.
• Food stuff trading license offered is subjected to the Dubai Municipality legislation. The right of control is held by the DM.
• All purchased commodities should be accompanied with an invoice duly handed over to customers.
• Vegetables, pots, fruits, electric devices, kids’ toys and clothing not to be on display.
• Coin operation machines to be installed after availing necessary permit.
• Products having fake trademark not permitted to be sold.
• Groceries should not deal in tobacco products, except cigarettes. Few goods which are not permissible for selling purpose are instruments, morsel, including pipes & hookahs, besides gas refilling boxes.
• Without prior authority approval, amendments in Dubai based grocery license not possible.
• In case, there is a warehouse owned by the grocery in any other location then sign board is to be installed mentioning clearly the warehouse and grocery name.
• Promotion & sale of counterfeit products strictly not allowed
• License mentioned commercial name is to be mentioned as it is on the signboard.

Rules to obtain Grocery license to operate in Dubai

• Rules & regulations prescribed in the country with regards to performing business and sale of wide range of goods needs to be adhered to.
• Products need to display clearly production and expiry date.
• Stores not to engage in any direct promotional campaigns, until permission is obtained from parent company. Private promotional offers not to be conducted by the stores until relevant permission are obtained.
• Without appropriate approval, special offers, discounts and sales not to be offered by the groceries.
• Grocery should abstain from wholesale practices. This means they are not to sell commodities in huge quantities to other stores.
• Dubai based groceries are to refrain from selling or using fireworks, explosives toys which in turn use flammables or gunpowder.
• Dubai based grocery license will need to take into consideration necessary safety measures when selling products, like vehicles not carrying commercial names or not issuing invoice. Source of product purchased should be recognizable.
• After 12 AM, no business activity is to be entertained unless there is obtained necessary permits.
• Prices need to be clearly visible on goods and commodities.
• Dubai based grocery license does not permit sale of cigarettes to those who are 20 years or lesser in age. The stores also are not to be in the close vicinity of mosques.
• Grocery trademark is to be registered duly with Economy Ministry for security.
• Rules pertaining to customer right regulation are to be considered, like sentences such as ‘Goods not exchangeable or returnable’ are not to be mentioned in the invoice. Credit card usage should not charge additional fees.
• Dubai based grocery license should not engage in any cosmetic, pharmaceutical, herbal or medical products, etc.

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